TRUSTED . RELIABLE . PROFESSIONAL
CCTV Monitoring Services in Surrey BC
Most businesses have security cameras. Very few have someone actively watching them in real time. Eagle Eye Security’s CCTV monitoring service means threats are identified as they happen — not discovered two days later during a post-incident review when the damage is already done.
Licensed & Insured
24/7 Availability
Trained Professionals
Rapid Response
24/7
Availability
Professional CCTV Monitoring Solutions in in Surrey
Our professional CCTV monitoring solutions in Surrey BC provide continuous remote video monitoring tailored to your property and security requirements. From monitoring entrances, parking lots, loading areas, and restricted zones to identifying suspicious activity and supporting rapid incident response, our monitoring services help reduce security risks and improve site protection. We deliver dependable CCTV monitoring solutions designed to help businesses and property owners maintain a safer, more secure environment around the clock.
What's included in CCTV Monitoring Services
24/7 Video Monitoring
Alarm Verification
Motion Detection
Parking Lot Surveillance
Construction Site Monitoring
Perimeter Monitoring
industries we Serve
Construction sites
Commerical Buildings
Residential complexes
Retail stores
Wearhouses
why choose eagle eye security ?
- Fast response times
- Licensed and trained security professionals
- 24/7 monitoring and dispatch
- Local Surrey team with area knowledge
- Committed to your safety and peace of mind
- Custom solutions for your unique needs
How Our Security Services Work
Consultation & Assessment
We understand your needs and risks
Security Planning
Customized plan for your property
Guard Deployment
Trained guards assigned
Ongoing Monitoring
Continuous improvement and oversight
Areas We Serve Across Surrey BC and Greater Vancouver
British Columbia
We are proud to provide professional security services to businesses, residential communities, construction sites, and commercial properties across Surrey, British Columbia, and Greater Vancouver Canada.
Port Kells
Crescent Beach
West Newton
East Newton
Bear Creek
Grandview Heights
Morgan Creek
Sullivan Heights
Panorama Ridge
Fraser Heights
Whalley (Surrey City Centre)
South Surrey
Cloverdale
Frequently Asked Questions
Q: What is live CCTV monitoring and how is it different from recording in Surrey?
A: Live CCTV monitoring means a trained operator at Eagle Eye Security’s operations centre actively watches your camera feeds in real time and responds immediately when suspicious activity is detected. Standard CCTV recording simply stores footage for later review — it documents what happened but does nothing to prevent it. With live monitoring, when a threat is spotted, the operator can alert you, dispatch a mobile guard to your Surrey property, or contact emergency services depending on the severity — all within minutes of the incident beginning rather than hours or days after the fact.
Q: Can Eagle Eye Security monitor cameras that I already have installed in Surrey?
A: In most cases, yes. Eagle Eye Security can integrate with most modern IP-based camera systems to provide live remote monitoring. Compatibility depends on your camera brand, recorder type, and network configuration. We assess your existing setup during a free consultation and advise on compatibility before any commitment. If your existing cameras are outdated or incompatible with remote monitoring integration, we will tell you honestly rather than selling a partial solution that underperforms. We can also recommend and install compatible camera upgrades where needed.
Q: What happens when Eagle Eye Security detects suspicious activity on my Surrey CCTV?
A: When our monitoring operator detects suspicious activity on your Surrey property’s cameras, they follow a tiered response protocol based on the severity of the threat. For suspicious loitering or early-stage threats, you are notified immediately. For active break-in attempts or confirmed intruders, a mobile guard is dispatched to your property and police are contacted simultaneously. Every detection event is logged with a timestamped record and a written incident report is filed regardless of the outcome. You can also receive real-time alerts directly to your phone.
Q: Is CCTV monitoring available 24 hours a day for Surrey businesses?
A: Yes. Eagle Eye Security’s CCTV monitoring service operates 24 hours a day, 7 days a week, 365 days a year. Our operations centre is staffed continuously — including overnight, weekends, and all holidays. Most incidents at Surrey commercial properties occur between 10 PM and 5 AM when businesses are closed. Continuous live monitoring during these hours ensures threats are caught as they develop rather than discovered the following morning.
Q: How long is CCTV footage stored for Surrey business properties?
A: Footage storage duration depends on your system configuration. Standard commercial installations retain footage for 30 days on local storage — sufficient for most insurance and investigation requirements. Cloud-based storage can extend retention significantly, with some clients choosing 60 to 90 days depending on their industry or insurer requirements. Eagle Eye Security configures storage to meet your specific needs and regulatory requirements. All stored footage is access-controlled with user authentication so only authorised individuals can view recordings.
Q: Can CCTV footage from a Surrey business be used as evidence in court or insurance claims?
A: Yes. High-definition, timestamped footage from a professionally installed and monitored CCTV system is regularly used as evidence in BC criminal proceedings and insurance claims. The key requirements are footage clarity, timestamp accuracy, and a documented chain of custody for the recording. Eagle Eye Security’s installations use commercial-grade cameras with reliable timestamp systems, and our incident reports document how footage was captured and stored. This standard of documentation satisfies most insurer and Crown counsel requirements for evidentiary use in BC courts.
24/7
Emergency Security Services
Our 24/7 emergency security services provide fast and reliable protection whenever you need immediate support. Our trained guards are available day and night for rapid response, alarm response, fire watch, unauthorized access control, and urgent on-site security situations across Surrey BC.